Sims and buildings deleted from the library
Recently i made a bunch of sims for a new save and i uploaded them to my library. I was working on a building when the game closed for the new update (17/03/2026). After the update i re-opened the ga...
Forum Discussion
syeombyeol iizzbee The items that show up in your in-game library are stored in the Tray folder in Documents > Electronic Arts > The Sims 4. Is this folder empty? If so, that would explain why your content disappeared. In that case, please use this guide to missing user files to search for your Tray files:
⚙️[PC] Sims 4 Missing User Content (saves, mods, etc.) | EA Forums - 12636780
The guide also covers files that are present but renamed and therefore can't be read, but things can get complicated when some files are missing and some are not. So if you're not sure what you're looking at, feel free to post a sample screenshot or two of the Tray files. Sort the folder by modified date first so all files from a given item are grouped together.
My tray file folder is not empty. I went through my computers files to see if per chance the last 5 years of content had somehow been moved but had no luck. My tray files correspond with my gameplay as of last night (or 2AM 3/17 CST) but then when I go to my actual library none of the saved lots/households/etc... is there.
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