Lost worlds and family.
I updated my sims 4 game and downloaded the new university expansion pack this morning. When I went into my game to start playing with a family I created I couldn't find them. I realized that I am now missing Newcrest, Oasis Springs, and Willow Creek from my game. The family I am missing lived in Newcrest. Did EA remove those worlds or is my game glitching? Is there a way I can either uninstall the recent update or recover my household? I really don't want to have to recreate my family from scratch. PLEASE HELP! Thank you 🙂
@Leelee8398 Please try clearing Origin's cache (Windows) or running the Origin reset tool (macOS).
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
If the Repair option still isn't available, please check to see whether Origin is showing as offline or not. (It would say so in the upper right corner of the Origin window.) And let me know which operating system you have, and which version.
