Forum Discussion
@maudgone Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also post a screenshot of your in-game graphics settings, for reference.
- 2 years ago
@puzzlezaddict here they are! 🙂
- puzzlezaddict2 years agoHero+
@maudgone That all looks fine, but please make sure that Sims 4 itself is using your graphics driver correctly. Go into Documents > Electronic Arts > The Sims 4, open Config.log, scroll down about 30 lines, and you'll see your GPU name. It's fine if the game says it's not found or supported; the important thing is that you see AMD Radeon something and not Microsoft Basic Render Driver.
If that's not the problem, and it probably isn't, please disable post processing in the graphics options, then quit and restart. If that doesn't help, please let me know what items these are so I can compare in my game. (I'm not great at recognizing items myself.) If you have examples from newer packs, that would help—I own all EPs and everything from 2019 on but not the older game or stuff packs.
- 2 years ago
@puzzlezaddict The config lists the graphics driver as AMD Radeon(TM) Graphics so all is well there, I tried disabling post processing and that didn't make any difference either. I've attached an example with the cropped polo top from high school years, which should work as an object of comparison.
I looked up some CAS overviews of the pack, which do admittedly have me questioning if I might have been too quick to say the low texture graphics are an abnormality - maybe it just looks worse now because the graphics surrounding it are much better, and thus the contrast in quality is much more noticeable? Either way I'm super grateful for the help ! :)
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 22 minutes ago
- 3 hours ago
- 4 hours ago