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danielivgomes's avatar
danielivgomes
New Rookie
7 months ago
Solved

Missing content

I bought an expansion and a pack last month, paid with Klarna. For some reason, I got one cent back from Klarna, and my expansion and pack are gone as if I didn’t buy them. What do I do? I contacted ...
  • EA_Cath's avatar
    7 months ago

    Hey there, the best thing to do is to contact EA Help indeed, they will have visibility on your purchase history and they will be able to let you know what's going on. If you have contacted them by email, you can try again by live chat to get a faster answer.

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