Forum Discussion

danielivgomes's avatar
danielivgomes
New Rookie
9 months ago
Solved

Missing content

Hello, I bought the “for rent” and “tiny living” content in end August and paid with “Klarna” after paying Klarna I bought other 2 content and end up paying the purchase number 1 two times. Asked fo...
  • EA_Mako's avatar
    9 months ago

    Hey danielivgomes,

    If you already had a previous case with support, you should be able to resume a case from your case history page to get back in touch.

    Otherwise, you can follow these steps to start a new case so another advisor can take a look at the situation with you.