Community ManagerHey lunarshowers,
Just to confirm, did you purchase the Jungle Adventure and Luxury Party packs separately, or were you accessing them for free through Epic?
If it's the latter, and you're not seeing any transactions for those packs in your Order History page, please check whether your Epic account is still linked with the EA account you use to play The Sims 4 in your Connected Accounts page.
Let us know what you find, thanks!
I purchased them separately. I believe I got Luxury Party when it was temporarily given out for free during 2024-ish, but I remember when I went through my EA transactions/wallet a few months ago, some of my sims purchases appeared as blank lines (?) or the overall description is non-accessible in comparison to the others. No idea if that's what's contributing to it, but yes, I at least paid full price for Jungle Adventure.
edit: it's been so long that I also think I mightve purchased jungle adventure through a bundle on the EA app...
edit: also I've only ever used origin and the ea app... never epic.
