Mouse Cursor Problems
When i play the mouse cursor goes to game cursor then when it turns to normal cursor the game stopped working
Forum Discussion
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
There is really nothing wrong with my computer
@Gloxinia19 For some reason dxdiag is not able to identify the processor. The game does look at this. Your computer shows 32Mb of dedicated video memory. In reality it has no dedicated video memory, your computer borrows memory from main memory. This seems to be problematic with this game and integrated video chips. The minimum requirement for this game is 128Mb dedicated video memory. IMO your free space on the hard drive is low. The page file (virtual memory) may be too small - needs to be looked at. There are some update failures which need to be checked. While 4Gb of memory may be enough to play this game, the video system is using about 1.5Gb. As you have a 64 bit operating system, more memory may help but the 32Mb dedicated video memory is still going to be an issue.
- but how can i fix my problem? i didn't used to have problems before
@Gloxinia19 Lack of free space on the system drive kind of sneaks up on you. One day everything is fine, next day there are issues. It depends on what applications and services are running. The Windows operating system bloats, it is what is does. At a certain point when free space gets low, the operating system (Windows) starts to choke. You may not really notice it but Windows tries to resolve issues by moving things around and this uses computer time which in turn takes away from other applications and services. As free space tightens up things will get more noticeable and this is where lag could come from. 3D graphical games are very computer resource demanding and there is a point where the game will suffer as other applications and/or services are demanding cpu time. There used to be a formula to figure how much free space but as storage devices (hard drives) starting exceeding 1Tb the formula didn't really make sense anymore. The fix for this issue is to transfer data that is not linked (movies, music, pictures. your thesis, etc) to another drive or get a bigger system drive and image the old drive to a larger drive. The fact that your computer is using an integrated video chip and less then 128Mb of dedicated video memory is engineered into the computer and if it's a laptop, the fix is a new better performing laptop that meets the minimum requirements. There are so many things that show the age of your laptop such of the native resolution of the display (1366x768). This is an odd resolution and the highest resolution for your hardware without adding more hardware which you can't do to a laptop. See if the processor has a driver and update it. Your going to have to take the issues one at a time and see if resolves the issue. Try Googling the issues. First have a basic understanding of the issue, then look for a solution. Here's a hint - I haven't bought beer in a long time.
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