My computer says "cannot connect to EA server" when i try to play sims 4??
i just downloaded sims 4 and when i click play it pops up with "cannot connect to EA server please try again" ive restarted my computer and i dont know what to do???
Forum Discussion
Hello,
My name is Rachelle. If you are receiving an error that you can not connect to EA servers to activate your sims 4 game please disable your antivirus software and any firewall that you may have activated.
Thanks
Hello Rachelle,
The strange thing is that i dont even have an antivirus or firewall enabled. not even installed. I did even add the origin site to trusted sites.
I dont know if it has something to do with installing the game several times on differect machines? (in my case)
- Having the exact same issue. I've already tried two different games. I've got no antivirus or firewall active, no proxies, I made a new account, and I've done just about anything. I'm probably going to return it on Monday as I can't play it anyway so at this point my premium edition is a waste of money and time ):
same here, only i dont have the reciet to send it back... waste of hard earned money. and i will not be buying anymore ea games in the future. also- i had disabled all that was recommended to disable and still nothing. VERY DISSAPOINTED!
ps. waiting time for support is 30 min for the past 2 hours and still not chatting with anyone, phone number does not help either. all together the support for ea games is the worst i have seen.
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