My computer says "cannot connect to EA server" when i try to play sims 4??
i just downloaded sims 4 and when i click play it pops up with "cannot connect to EA server please try again" ive restarted my computer and i dont know what to do???
Forum Discussion
Hello Rachelle,
The strange thing is that i dont even have an antivirus or firewall enabled. not even installed. I did even add the origin site to trusted sites.
I dont know if it has something to do with installing the game several times on differect machines? (in my case)
Having the exact same issue. I've already tried two different games. I've got no antivirus or firewall active, no proxies, I made a new account, and I've done just about anything. I'm probably going to return it on Monday as I can't play it anyway so at this point my premium edition is a waste of money and time ):
same here, only i dont have the reciet to send it back... waste of hard earned money. and i will not be buying anymore ea games in the future. also- i had disabled all that was recommended to disable and still nothing. VERY DISSAPOINTED!
ps. waiting time for support is 30 min for the past 2 hours and still not chatting with anyone, phone number does not help either. all together the support for ea games is the worst i have seen.
... 4 days of searching here. and finally found a firewall still up. ea games needs to update their page to teach people how to disable their firewalls. still not planning on buying anymore of their games. sticking to xbox and playstation from here on out
- So your issue was a firewall?
Even without the receipt I would still demand a refund. I'm just going to have to wait for my new laptop to arrive on Friday.. Though this is ridiculous and ea customer support doesn't help! Didn't provide any solutions.
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