Forum Discussion

9cdim33gu4t4's avatar
9cdim33gu4t4
Newcomer
8 months ago

my game crashes when I pick a cabinet??

everytime I put the worn out cabinet from the city living expansion my game crashes, I thought it was a broken mod but it wasnt, I disabled the mods and it still happens, how can I fix it? I already managed the game

1 Reply

  • 9cdim33gu4t4​  Please force the game to run in DirectX 11 mode, if it's not already.  You can check at the Main Menu, in the lower-left corner: after the version number, you'll see DX9 or DX11.  If it says DX9, open the EA App, choose Sims 4 > Manage > View properties, and add -dx11 to the command line box.

    If that doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.