Forum Discussion

sparkersims's avatar
sparkersims
Seasoned Rookie
10 months ago

My game is reporting a "unsavable state"

forums are advising that the only way to fix it is if i factory reset my game because the game has reached a point where its not sustaining itself will i lose all the rewards from the event logins?

3 Replies

  • sparkersims  I apologize for the late reply.  Do you still need help?  If so, what is the current issue, and does it happen in all saves or just one?

    Your login rewards are tied to your account, not your game install or your user data.

  • it is still happening but i ended up taking everything out and just starting from the beginning. If there is a fix that would be appreciated because ive been working on a save file for over a year now and havent been able to access that file./

  • sparkersims  When you load that save, is there any time you can save your progress?  What if you switch to a different household?  You can use "save as" so you don't overwrite your progress.