I have the same issue for 2 weeks now. It will load for 10 seconds then it will freeze and then takes me back to the EA app. I have all of the expansion packs and kits. I tried every tutorials I found in YouTube and nothing works. I finally got the courage to uninstall my Sims thinking It will fix it (I was soooo afraid to uninstall it because all of the Sims and houses I built will be erased) I tried creating a new EA account to start fresh and reinstall the game. But still the same. It will load then freeze and takes me back to the EA app. This is so sad!
Omg Ik you must be so mad. The same thing is going on for me and I don't even have any expansion pack. I was starting to think it was an issue with my computer but other games work just fine
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