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51qq53m6m604's avatar
51qq53m6m604
Seasoned Newcomer
1 month ago

My game wont launch PLEASE help.

So a while back there was an update that broke everyone's game ,especially mod users. People with mods and cc said their games wont launch and I also experienced that problem. When i remove my mods ,my game works. Yes I understand that's not EA's problem if MY mods break the game ,but the morning my game decided not to launch anymore ,I was literally playing. I decided to take a break and when I tried playing again that same day ,my game refused to launch. Last time I fixed it by just updating the game ,but obviously there is no update now. None of my mods are broken or outdated because I can literally leave one mod in my mods folder and then my game wont launch. Does anyone know how to fix this? This game is boring without mods :( 

ALSO I've tried uninstalling and reinstalling EA, I've cleared it's cache, I've updated the app, I've renamed my Sims 4 folder ,I sorted through my mods. There's nothing I haven't done to try and fix this. 

custom content (cc)
launching
mods

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 month ago

    51qq53m6m604​  To be clear, does the game launch with no mods or custom content at all, as in, you've removed your Mods folder and deleted localthumbcache.package?  If you haven't tried this already, please do so now.

    If that doesn't or didn't help, please post a screenshot of any error you get when trying to play.  Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    If the game works with no mods or cc present, download a fresh copy of one mod and place it in the new Mods folder the game will have generated after you removed the old one.

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