Forum Discussion
kreatora
6 years agoHero (Retired)
@bridgeyybearr
It used to be a bug but it was fixed with some patch.
Go to your game folder /user/Library/Documents /Electronic Arts - inside will be The Sims4 folder.
Find the file localthumbcache.package - and delete it. Don't be afraid. The game will create a new one but without saved errors.
Next, go to the Origin and fix the game,
Origin/Library - right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
If it will not work the last chance is factory reset of your game folder as described in this post:
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
I don't work for EA