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ItootFoDayz's avatar
ItootFoDayz
Seasoned Newcomer
4 years ago

my sims 4 is laggy and lags out

My sims 4 game I've had for years, I even uninstalled it, took out my mods, and cc out n it still lags but not as much and everything is just really laggy and my sims 4 will lag out and that's it- it doesn't say anything it just lags out but its lags before then glitch out. Can anyone help? (the dx thingy text is attached..lol)

1 Reply

  • @ItootFoDayz  First of all, your C drive is running low on storage.  So try to clear at least another 10 GB for the overall health of your system.

    For the game itself, please restart your computer, open the Task Manager, and let me know how much RAM the system is using before you open any programs.  It's possible that this issue is partially or entirely due to your computer not having enough memory to run Sims 4 without lag.

    Finally, your dxdiag lists a number of errors related to your graphics driver.  I'd like to see whether HP offers a new driver, which would make things easier, but I can't find the download page for your particular laptop from the info in your dxdiag.  So please go here:

    https://support.hp.com/us-en/drivers/laptops

    Enter your lapto's serial number, choose your OS (Windows 11) if asked, and you'll land on the download page for your laptop.  Please link it here.  The page doesn't have any information about your own computer, just the overall model.