my sims 4 live mode screen keeps glitching out

so i don't really know how to describe it, but i have a screenshot.

i've tried repairing sims4, restarting the EA app, recovering old saves, even making new saves, restarting my computer, and checking different household saves, but nothing i've tried has worked, and all of my saved games are affected. it's been like this for literal hours to the point where the idea of launching my pc across the room is becoming increasingly desirable. please help.