My townies have no faces

Since downloading Strangerville I have been have loads of fun, but suddenly I logged on and almost every single townie is missing their face. Their teeth and hair are there but no face or eyes. It is only townies however sims I have made are perfectly fine even when found just walking around. I have tried everything other issues like this suggested to solve it but nothing worked. I removed everything repaired my game and started it with none of my old stuff. Its working fine my townies have faces and everything's good, then I put in my save that I play on (no mods, nothing, just the save) and bam no face. So I do not know what to do because I really don't wanna start from scratch.