Forum Discussion

Newcomer

4 hours ago

New packs not detected by game, have tried all standard fixes

EE contact page is just directing me to a bot that asks the same questions over and over and sends me to the same unhelpful article I downloaded three new packs today, they downloaded in the backgro...

Newcomer

3 hours ago

Don't uninstall/reinstall any other of your working DLC. It sounds like the same thing that happened to me is happening to you and if you do what I did (full reinstalled) NONE of your DLC will work. Don't have a solution yet but... just a warning so you don't lose everything but the base game like I did.

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The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.Latest Activity: 1 hour ago

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New packs not detected by game, have tried all standard fixes
EE contact page is just directing me to a bot that asks the same questions over and over and sends me to the same unhelpful article I downloaded three new packs today, they downloaded in the backgro...
hazelspoon
6 minutes ago
Deleted game files - still showing up as installed
Hi everyone, I'm trying to download Sims on a new computer. I recently moved over to Steam, but most of my packs are on the EA app. I downloaded the game on Steam, then went to the EA app and downloa...
whitneyvirginia
8 minutes ago
Saved games missing since latest update
Since the last update when I go into the sims 4 NONE of my current games show. The only option is for a new game. I have cleared the cache, repaired the game, uninstalled and reinstalled sims 4 whi...
yenot-raccoon
18 minutes ago
Bought new packs, will not appear in game despite being downloaded
In Steam, and the EA app, they say the new packs are purchased, downloaded, and installed, but they aren't appearing in game. I've done everything, cleared all caches about 6 times, deleted and reins...
LexiCat24
1 hour ago
No DLC is working
I bought Enchanted by Nature and it even though it is installed, wont load into the game. So I went through the recommended 'fixes'. Cache cleared, multiple times, restarted, multiple times, checked ...
Otokogoroshi
1 hour ago

Forum Discussion

New packs not detected by game, have tried all standard fixes

The Sims 4 Technical Issues - PC

New packs not detected by game, have tried all standard fixes

Deleted game files - still showing up as installed

Saved games missing since latest update

Bought new packs, will not appear in game despite being downloaded

No DLC is working