olchaos Is this what you're seeing?
Frozen game/menu after ad | EA Forums - 12008756
If so, please use that thread.
Otherwise, does this happen with your Mods folder removed? Please test and let me know even if you don't want to play this way going forward.
similar not the same. i get the current news (for example the 60% discount) and after a update/sims delivery pop ups of the latest packs i purchased (for example the hobbies and bussiness pack) re appear as if i just purchase them. once i close them it stucks on grey.
move my mods folder out of the sims 4 folder, did not get grey out screen BUT when i return it i did not get it as well.
need every time a new patch/sims delivery or new promo is announced to reboot the game 2 or 3 times in a row, then the issue dissapears with or without mods enabled. this could be fix if you do a new tab for news like the packs and shop currently has. even if the game opens up with the start game at the right side the default tab is news. just get rid of the pop ups i wont purchase a pack i did not purchased on release (i dont own most of the clothes only kits for example i like to build only) less if a pop-up grays out my game. bad marketing strategy i would say. as well this only happens on windowed full screen or full screen. if the game is windowed (as a plain simple window) once i close the pop ups the grey out dissapears. it seems on windowed and exclusive full screen the grey layer is not detected/removed properly once the ads are close down.
