Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? the latestWhat expansions, game packs, and stuff packs do you have installed? I have all expansions, and most of the game packs/stuff packs.Steps: How can we find the bug ourselves? To see if anybody has any similar experiences and know's how they fixed their issue.What happens when the bug occurs? When I open CAS, create a caster, click on the eyes and there are no eye options at all.What do you expect to see? All eye options for casters, as well as the CC I have.Have you installed any customization with the game, e.g. Custom Content or Mods? YesDid this issue appear after a specific patch or change you made to your system? Neutral/Not Sure Hey Guys! 🙂After the recent update(s), I have been having trouble with SpellCaster eyes. I've seen other topics where people have been having similar issues where the special eye's just for SpellCasters were not working is completely different to the issue I am having. When I enter CAS, and create a Caster, there is no colour menu for eyes at all (as seen in image). I have tried updating/repairing the game via Origin, deleting CC that had mod conflicts but still nothing seems to be working. Has anybody else had a issue like this? How did you fix it?

@crinrict I tried repairing the game, but the occult eyes still don't show up. For aliens and mermaids, they show up/work no problem, it's only with spellcasters that they won't show up as an option.

I forgot to mention custom skintones are not working for spellcasters sense Dec patch as well. I hope this gets fixed soon.

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Occasionally (10% - 49%)What is your current game version number? 1.59.73.1020What expansions, game packs, and stuff packs do you have installed? Island Living, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get To Work, Realm of Magic, Parenthood, Laundry Day Stuff, Fitness Stuff, Luxury Party Stuff, Holiday Celebration, Grim's Ghoulish GuitarSteps: How can we find the bug ourselves? First bug: going into create a sim and choosing a spellcaster Second bug: going into create a sim [male clothing preference] and going to Styled OutfitsWhat happens when the bug occurs? First bug: only regular eyes are displayed. No occult eyes are listed as an option Second bug: no outfits are shownWhat do you expect to see? First bug: occult eye colours listed along with regular eye colours Second bug: styled outfits listedHave you installed any customization with the game, e.g. Custom Content or Mods? Never used.Did this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. I've only had both issues since I applied the most recent update for The Sims 4. Prior to this, all styled outfit showed up and worked As well, prior to the update, occult eyes were listed as an option, but they did not show up when I tried to apply them.Since the last update for The Sims, I have a couple weird glitches. Before, the update, I could see occult eye colours as an option for creating a sim [they didn't work, but were available as an option]. Now, I no longer have them as an option, and only have the base game colours. As well, I can no longer see styled outfits. I'm not sure what's going on.

@pennyoftroy Styled outfits have a thread here: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-ROM-Spellcasters-Styled-Outfits-quot-no-results/td-p/8542506/for the eyes, those are working fine for me. Could you try if repairing your game makes them appear ?

@pennyoftroy You should see Vamp eyes on spellcasters but none of the others. Are you not even getting those ?Could you post a picture of your selection of eyes ?

No eye menu for SpellCasters | EA Forums

20 Replies

pennyoftroy
6 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.59.73.1020
What expansions, game packs, and stuff packs do you have installed? Island Living, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get To Work, Realm of Magic, Parenthood, Laundry Day Stuff, Fitness Stuff, Luxury Party Stuff, Holiday Celebration, Grim's Ghoulish Guitar
Steps: How can we find the bug ourselves? First bug: going into create a sim and choosing a spellcaster Second bug: going into create a sim [male clothing preference] and going to Styled Outfits
What happens when the bug occurs? First bug: only regular eyes are displayed. No occult eyes are listed as an option Second bug: no outfits are shown
What do you expect to see? First bug: occult eye colours listed along with regular eye colours Second bug: styled outfits listed
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I've only had both issues since I applied the most recent update for The Sims 4. Prior to this, all styled outfit showed up and worked As well, prior to the update, occult eyes were listed as an option, but they did not show up when I tried to apply them.
‌
Since the last update for The Sims, I have a couple weird glitches. Before, the update, I could see occult eye colours as an option for creating a sim [they didn't work, but were available as an option]. Now, I no longer have them as an option, and only have the base game colours. As well, I can no longer see styled outfits. I'm not sure what's going on.
crinrict
Hero+
6 years ago
@pennyoftroy Styled outfits have a thread here: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-ROM-Spellcasters-Styled-Outfits-quot-no-results/td-p/8542506/

for the eyes, those are working fine for me. Could you try if repairing your game makes them appear ?
pennyoftroy
6 years ago
@crinrict I tried repairing the game, but the occult eyes still don't show up. For aliens and mermaids, they show up/work no problem, it's only with spellcasters that they won't show up as an option.
crinrict
Hero+
6 years ago
@pennyoftroy You should see Vamp eyes on spellcasters but none of the others. Are you not even getting those ?

Could you post a picture of your selection of eyes ?
pennyoftroy
6 years ago
@crinrict just the base game eyes show up for spellcasters. I've attached a screenshot of what I see in the create-a-sim for spellcasters
crinrict
Hero+
6 years ago
@pennyoftroy Did you test a fresh save ? Really odd
pennyoftroy
6 years ago
@crinrict I tried in another save and I still got the same glitch
crinrict
Hero+
6 years ago
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

Options.ini (or just re-set all your settings manually)

Tray Folder

Screenshots/Videos/Custom music

Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)

Custom content like clothing, hair, skins, make up ....

Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
crinrict
Hero+
6 years ago
@pennyoftroy Did you have a chance to try the above suggestion ?
pennyoftroy
6 years ago
@crinrict Hi, so sorry, holidays got a little chaotic! I haven't had a chance to yet, but I"m hoping I'll have time before the weekend