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godgirlsims's avatar
godgirlsims
2 years ago
Solved

No Sound

everything else on my PC works fine, all other games from steam, etc. i have tried:

- updating drivers

- restarting PC

- checking volume mixer (sims 4 doesn't show up here at all, even in windowed mode)
- deleting config and options files
- repairing TS4 game

- removed all mods 

aaand i'm at a loss now. it's like the game doesn't even exist to my sound system. please help! 

pc
  • godgirlsims's avatar
    godgirlsims
    2 years ago

    well, i fixed it. i backed up my mods then uninstalled to reinstall the game. sound worked, i readded my mods, still works. no clue what the issue was but that was the fix for me... 

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @godgirlsims  Do you play through Steam or the EA App?  Have you by chance added the -nosound command line argument at some point?  It's occasionally recommended for troubleshooting reasons, and a few players over the years have forgotten they applied it.  In the EA App, it would be under Sims 4 > Manage > View properties.

    Please also make sure that sound isn't turned off in the game options.  Deleting options.ini should have fixed that, but a syncing error (such as with OneDrive) could interfere here.

    If that's not the issue, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • godgirlsims's avatar
    godgirlsims
    2 years ago

    well, i fixed it. i backed up my mods then uninstalled to reinstall the game. sound worked, i readded my mods, still works. no clue what the issue was but that was the fix for me... 

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