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JeniJenfred's avatar
JeniJenfred
Seasoned Traveler
8 months ago
Solved

Not able to switch to DX11 - Sims 4

Hey, I have a NVIDIA graphics card and it does support dx11 and even dx12 but I dont have the option, to change it to dx11. I tried it, but it didnt work. I also dont have the setting in the g...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    8 months ago

    @JeniJenfred  ReShade and GShade work fine with the DirectX 9 version of Sims 4, just not the DX11 version.  Or they may have been updated by now; I didn't check.  But the point is, whatever version you were using before the patch is not going to work with DX11 mode.

    The inability to alt-tab is a known issue with the DX11 version as well and has been reported extensively.  I'm sure EA will fix it sooner or later, in fact it was previously an issue and was fixed, and now it's back.

JeniJenfred's avatar
JeniJenfred
Seasoned Traveler
8 months ago

I didnt find any option like high-performance Nvidia processor. So i uploaded the dxdiag file

puzzlezaddict's avatar
puzzlezaddict
Hero+
8 months ago

@JeniJenfred  You have a desktop, not a laptop, so you wouldn't see any options related to dual graphics.  (And your processor doesn't have an iGPU anyway.)

Please remove GShade, which is causing Sims 4 to crash at least some of the time.  Repair the game (again) afterwards.

Please also update your graphics driver, which is over a year old.  You can get the newest driver here:

https://www.nvidia.com/en-us/drivers/

Choose GeForce, 20-series, 2060 Super, Windows 10, and download the game-ready driver.  Run the installer as an admin: right-click the download and select "Run as administrator."  Restart your computer after installing and before trying to play.

And just to clarify, there isn't a DirectX 11 option, there's a DX9 option with the other graphics settings, to the right of the post-processing option.  If you still don't see that, and you've definitely removed any command line argument in the EA App (under Sims 4 > Manage > View properties), let me know.

  • JeniJenfred's avatar
    JeniJenfred
    Seasoned Traveler
    8 months ago

    Thank you for your help. I'll try that straight away. However, I have never had any problems with Gshade. I've had it for ages. Is it the same problem with Reshade?

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      8 months ago

      @JeniJenfred  ReShade and GShade work fine with the DirectX 9 version of Sims 4, just not the DX11 version.  Or they may have been updated by now; I didn't check.  But the point is, whatever version you were using before the patch is not going to work with DX11 mode.

      The inability to alt-tab is a known issue with the DX11 version as well and has been reported extensively.  I'm sure EA will fix it sooner or later, in fact it was previously an issue and was fixed, and now it's back.

  • JeniJenfred's avatar
    JeniJenfred
    Seasoned Traveler
    8 months ago

    So i did everything but it didnt work. now I have the problem that I can no longer be in full screen or full screen window mode in sims, because every time I click, both screens go black and then go back on. This is not a problem in windowed mode. I have already restarted my PC twice

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