Forum Discussion

rayzac's avatar
rayzac
7 years ago

offline mode

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? City Living, GTW, Get Together, Dine Out, Outdoor Retreat, Bowling Night, Vintage Glamour, Movie Hangout, Spooky Stuff, Perfect Patio, Luxury Party, Holiday Celebration,
Steps: How can we find the bug ourselves? Online Mode vs. Offline Mode in Origin. Uncheck Online Content in Sims 4 settings. Auto Connect is also Unchecked.
What happens when the bug occurs? While in "Online Mode", the game stutters and freezes every few minutes (estimate of 2-3 minutes). If I restart Origin and Sims in "Offline Mode" it is a very smooth running game. I have checked all options to eliminate any options that would indicate communication with servers while Online, but "something" is using bandwidth during those freezes. That bandwidth usage disappears when "Offline". This may already be known, or by design. I've gotten into the habit of searching community creations from time to time... get anything of interest... then restart the game & client in offline mode and play lag-free.
What do you expect to see? I would like to know if there is a way to limit whatever Origin/Sims 4 communication is happening behind the scenes and also be able to use the community tab without the restart process. As I said, this may just be "by design", but the lag seems extreme - Online Mode vs. Offline Mode. From what I understand, the Sims 4 does NOT sync with servers.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

‌

Thanks for any feedback. And I apologize if I've started a post that already exist. 

pc

26 Replies

Show More
  • rayzac's avatar
    rayzac
    7 years ago

    It is jpgs and dats. It appears to be gallery thumbnails, but not any that i've looked at or even seen. Not sure what gallery images it is "choosing" to download. When I'm gaming, that's pretty much all that's up and running. While your asking about options... the "share system interaction data", "share hardware info", "saves", and "show origin after gameplay" can all be clicked on, but they never actually stay off (gray colored, as opposed to green). The dialog does come up after each one is clicked "changes saved" but never stick.

    As mentioned before, I have the best game experience when I switch origin to offline mode Before starting a game. Last few sessions I've kept Sims 4 "offline" as well, and it's been smooth sailing.

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    7 years ago

    @rayzac

    The thumbnails that are downloaded into the cache folder are supposed to be the ones that are loaded onto the Gallery pages that you see.  In other words, when you view the Community tab of the Gallery, the thumbnails that you see, as well as the ones on the next page down, those are the thumbnails that will be downloaded to the cache.  And as more Gallery pages are viewed, more thumbnails are loaded into the cache.  It's similar to how web images are cached locally when viewing web pages on a browser.  And for me the cache folder is automatically wiped the next time the game is launched.

    - Have you tried without the mods folder and without CCleaner running on the cache?

    - When you say that the options don't stay off, when do the options get re-enabled?  (The options should not be re-enabling on their own.)

    - Other than CCleaner, are there any other apps/processes attached to the \Documents\Electronic Arts\The Sims 4\ folder (or anything within)

    - How many Gallery items have you favorited?

    - How many files are in your \Documents\Electronic Arts\The Sims 4\Tray\ folder?  (This is where your Gallery downloads and "My Library" items are stored.  Each item in "My Library" consists of several files in the Tray folder)

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago
    @rayzac about the options: Are you talking about that ones in the Sims game itself or in Origin ? Try the ones in game.
  • rayzac's avatar
    rayzac
    7 years ago

    So for some reason my cache directory is not wiping with each new game like yours is.

    With or without mods, the cache folder reacts the same, as well as game experience.

    Current Mod folder has 495 files, 635 mb. Not sure if that's considered "too much".

    The options buttons are green/on again after I close my current Sims 4 game down, and the origin screen loads.

    No other processes other than CCleaner.

    Tray folder: 2,419 files, 89.5 mb.

    I have 6 items under my favorited.

    No shared/downloaded/or anyone following me.

    I am following 14 people.

  • rayzac's avatar
    rayzac
    7 years ago

    The following options are not checked, in-game:

    Auto-reconnect, Share Usage Data, Online Notifications, Online Features Access (I check this one if I'm in the mood to view the community creations, otherwise I keep it unchecked).

Recent Discussions