So once I open my game and let it load.. It's just a black screen. I can hear the music and see the sims mouse, and when I hover some places I can see the magnifying glass but that's about it. I don't have anything in my game that could cause something to happen like this. I don't have any mods that can cause this so I am really stumped and currently trying everything to fix it
@himchanu As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
