Forum Discussion

rossi_ls's avatar
rossi_ls
Seasoned Newcomer
4 days ago

PC/Steam Deck Crash on Save

My game has been crashing when I save, and has been doing so since I bought and installed the City Living dlc. I’ve checked and verified file integrity twice now, and I’m confused as to what exactly keeps happening and why.

  • rossi_ls  Does this happen in all saves or only the one?  Please test if you haven't already and let me know.

    If only this one save is affected, please try playing a different household and saving there.  You can use "save as" rather than "save" to create a new save slot, so you don't overwrite your progress.

    • rossi_ls's avatar
      rossi_ls
      Seasoned Newcomer

      It is every single save, and has now moved from just the saving action to traveling, and once even while idling on pause. 

  • rossi_ls  I don't know much about troubleshooting on a  Steam Deck and don't know of anyone else who does and helps with Sims 4, so I'm not sure how much the people on this site can offer.  But does it make a difference whether you play with the Deck plugged in or not?  How much free storage does the Deck have?  And are you still running Steam OS, or did you install another operating system?

    Please also test with the Deck offline, if that's an option.  Normally you could put the EA App in offline mode, then disconnect from the internet before launching Sims 4, but if the App isn't usable in the normal sense, you will probably need to launch the game and then disable wifi afterwards.