PLEASE HELP, THE SIMS 4 KEEPS CRASHING AFTER THE NOV. 7 2017 UPDATE
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? cats and dogs, city living, get to work, get together, movie hangout, cool kitchen, toddler, vintage glamour,kids room, perfect patio, dine out, spa day, vampires, parent hood, and outdoor retreat
Steps: How can we find the bug ourselves? once you get in the chose a world if you select a lot the loading screen will come up and will either crash or turn into a infinite loading screen
What happens when the bug occurs? My game crashes
What do you expect to see? my game to act the way it is suppose to
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the brand new update for cats and dogs November 7, 2017
I have removed all moy cc/mods, i uninstalled the sims 3 and all the expansion and stuff pack to create room, i repaired my game via origin, i lowered the settings in the game, i restarted my computer multiple times, and nothing has worked. Every time i open my game 5 minutes into playing it will crash. i just purchased cats and dogs and it is really annoying to pay $40 for expansion i can't even play. can Ea please make another update to fix this issue, my game was 100% fine before this update. PLEASE HELP!!! i have tried EVERYTHING.
@samaradelynn In some ways TS4 requirements are lower then TS3 but the new C&D pack raised the minimum requirements for the game. First your computer uses DDR2 type memory - slow and old. Your computer only has 2Gb of memory - most computers today have at least 4Gb and 8Gb is becoming the norm. Your computer has 64Mb of dedicated video memory and the minimum requirement for TS4 is 128Mb dedicated memory. 160Gb primary storage (hard drive) is too small for the Windows operating system - not my opinion just a fact. Windows 7 is on extended support and 32 bit is a totally dead issue. The processor is weak as and close to minimum requirement. If your case in small form factor upgrading can be a big problem and cost more then the computer is worth. If you have the minitower you MAY be able to upgrade with a power supply and a graphics card IF the motherboard has a video slot (I think it does but confirm before buying anything). My opinion is a new computer as any upgrades will not increase it's worth. The chipset Intel graphics have been known to have issues with this 3D game. While below spec computers may play the game, the game may stop working for any reason at any time.
