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Ssiders04's avatar
Ssiders04
Rising Newcomer
14 days ago

PLEASE HELP

Hey everyone! I am at my wits end with this game. I am unable to save anything to my library or upload anything to the gallery. Therefore, I have no way of truly saving anything I do!! My game has be...
crashing
updates
puzzlezaddict's avatar
puzzlezaddict
Hero+
13 days ago

Ssiders04​  Please move the Tray folder out of Documents > Electronic Arts > The Sims 4 and see whether you can save a lot to your library.  This will remove, but not delete, anything you've already saved.

If the Tray folder copies rather than moving, or you get an error when trying to move it, stop there and let me know.

  • Ssiders04's avatar
    Ssiders04
    Rising Newcomer
    12 days ago

    Hi! Thanks for the input. I tried this, and it didn’t remove my current build and I am still unable to save anything :( 

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