Forum Discussion

Bananarolls's avatar
Bananarolls
5 years ago

Plumbob Infinitely Loading

When I launch the game, I get to the plumbob like normal, and once there, will proceed to watch it spin for seemingly eternity. I have no custom content, and no DLC's installed, it is just the base S...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@Bananarolls  Try updating the Nvidia graphics driver.  The Sims 4 errors in your dxdiag are often related to the graphics driver.  You can get the newest one here:

https://www.nvidia.com/Download/driverResults.aspx/172062/en-us

Run the driver as an admin: right-click on the download and select "Run as administrator."  Choose the custom option when installing and select "perform a clean installation."

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      5 years ago

      @Bananarolls  Try forcing the game to launch in windowed mode.  Open your Origin game library, right-click on the Sims 4 icon, select Game Properties > Advanced Launch Options, write -w in the command line box, and save.

      If this doesn't help, please look for relevant errors in the Reliability Monitor; I'd like to know whether they're the same errors as before.  Hit Windows key-R and enter "perfmon /rel" without quotes.  You'll see a list of errors and updates, with a column for each day.  (Today is all the way on the right.)

      For any errors that mention Origin or Sims 4 from after you updated the GPU driver, or any that happened at the same time as you tried to launch the game, click "View technical details," then copy the information and paste it into a text document.  (Notepad is fine.)  You can attach the file to a post as you did with your dxdiag.  Sometimes the Reliability Monitor doesn't update right away, so if you don't see any related errors, be sure to check back an hour or two.  The timestamp on the initial chart can also be off by up to an hour, so that's not an entirely reliable metric, but the one within the technical details should be accurate.

      • Bananarolls's avatar
        Bananarolls
        5 years ago

        @puzzlezaddict Running in Windowed mode did not make a difference.

        As for the Reliability stuff, I just want say that I have to sit and watch the pumbob spin, until I go to Task Manager and close it through there. Alt+F4 doesn't do anything, right clicking the task bar doesn't do anything, and pressing the close window button doesn't do anything. These errors I think relate to me closing through task manager, but I don't really know what I'm looking at, and wanted to give you context at least.

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