Forum Discussion

SimTecnologic's avatar
SimTecnologic
Seasoned Veteran
3 years ago
Solved

Problems downloading Sims Express Delivery

Product: The Sims 4 Platform:PC Which language are you playing the game in? Italiano How often does the bug occur? Every time (100%) What is your current game version number? all versions What e...
pc
  • SimTecnologic's avatar
    SimTecnologic
    3 years ago
    @puzzlezaddict Hi, in the end given the many problems in making the game work, having part of the expansions on Steam, (Also seen another Topic of mine on communication problems between the two Apps), I decided to reappear them on EA App, (seen the current discounts I got myself a Christmas present in advance XD), unlink Steam and EA app accounts, and to play Sims 4, only with EA App ...

    From now everything is fine, only with EA App, all the problems I had with Express Deliverye, are gone, update immediately and I finally found all the articles of the latest delivery ...
    Too bad they don't have an icon to identify them, it would be more convenient to find them ...

    A curiosity, now that I have reinstalled everything on the EA App, and I had the delivery with Express Deliverye, did he also give me the things of the previous deliveries or did they come re-installing everything from the EA app?
puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@SimTecnologic  I think your settings look fine, but I don't use Avast and therefore can't compare them directly.

Another thing you can try is opening both Steam and Origin as an admin: right-click on the desktop shortcuts and select "Run as administrator."  You can do this with Sims 4 too once the apps are running.

It's also worth testing in a clean boot in case some other application is causing the crashes.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

SimTecnologic's avatar
SimTecnologic
Seasoned Veteran
3 years ago
@puzzlezaddict Hi, in the end given the many problems in making the game work, having part of the expansions on Steam, (Also seen another Topic of mine on communication problems between the two Apps), I decided to reappear them on EA App, (seen the current discounts I got myself a Christmas present in advance XD), unlink Steam and EA app accounts, and to play Sims 4, only with EA App ...

From now everything is fine, only with EA App, all the problems I had with Express Deliverye, are gone, update immediately and I finally found all the articles of the latest delivery ...
Too bad they don't have an icon to identify them, it would be more convenient to find them ...

A curiosity, now that I have reinstalled everything on the EA App, and I had the delivery with Express Deliverye, did he also give me the things of the previous deliveries or did they come re-installing everything from the EA app?
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @SimTecnologic  I'm glad to hear it's working, even if this caused more trouble than it should have.

    The Sims Delivery content is always incorporated into the next patch.  So you'd only need to download data from any SDX releases that have happened since the most recent patch, with the possible exception of hotfix patches: these can have a very limited scope.  In other words, yes, all the previous SDX data is now in your game alongside all the other patch data.

    • SimTecnologic's avatar
      SimTecnologic
      Seasoned Veteran
      3 years ago
      @puzzlezaddict Hi, yes indeed, it was a little complicated, but it's important to have solved it, I love playing The Sims 4 too much!
      I've been a fan since Sims 1 XD
      Thanks anyway for the help, I discovered interesting things 😉

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,937 PostsLatest Activity: 7 minutes ago