Forum Discussion

Seasoned Novice

9 months ago

Purchased newest Kits did not receive them

I purchased the newest kits that came out this week and the purchase went through but did not show up. I thought I had accidently closed out of the window too soon, so I repurchased the kits. The sam...

Community Manager

9 months ago

Hi there tiggerwv

If you're seeing a duplicate charge on your EA account, you'll want to reach out to the live support team so they can look over your billing details and process a refund for you- here on the forums we aren't able to access your account info to take a look.

You can get in contact with live support for more help on this here.