Forum Discussion

2 Replies

  • Ginamotz94's avatar
    Ginamotz94
    4 years ago

    Hi Bailee, 

    I have had the same issue and spoken to about 6 different ea help members... all of which told me so many different things to try and now none of my sims work!. very frustrating.

    Glad you got a refund!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @Ginamotz94  What game version do you have?  Load the game to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen, or in the lower right corner.  Please list the entire version number, i.e. 1.xx.xxx.xxxx.