Re: Cursor is stuck on opening menu screen

@hidevon04  Try launching the game in windowed mode.  Go into Documents > Electronic Arts > The Sims 4, open options.ini, search for fullscreen , and set it to 0 (zero).  Then see whether you have the same issue.

If that doesn't help, disable all the apps you're currently using that come with overlays: Steam, Discord, etc.  Disable the EA App in-game overlay too; the option should be under Settings > Application.