Re: Each screen freezing on me

Your graphics card still seems to have old drivers. Could you try updating them through Dell?
http://www.dell.com/support/home/us/en/04/products?app=drivers&lwp=rt

Went to that site and did that....still no fix. Maybe I'm just plain out of luck. 

Could it have anything to do with Sims showing that my graphics card isn't found?

=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon(TM) R5 Graphics
Name (database): AMD Radeon(TM) R5 Graphics [Found: 0, Matched: 0]

Sorry your still having problems

Make sure you have all your window updates, also your security updated.

Out-dated graphics and sound drivers, missing Windows Service Packs and other components that are not up-to-date can cause problems with your game. Make sure you update those regularly.
Computer maintenance is important. Defrag your Computer, clean your Registry and get rid of temporary files on a regular basis. Also, clean the ventilators from time to time and if you have a desktop open it up and clean it inside.

(Rightclick the game in Origin and select Repair.)

Hope this helps, I am not an EA employee I am just trying to help. So if it did help please grant XP points ty.

I just recently restored my computer and I've gone through everything I can to get updates. Like I said, I think I'm just out of luck. It's just so odd that it was working great then all of a sudden stopped.

Still no change. So I guess my only option at this point is to wait until I can afford a better laptop. So that leaves me to ask...any laptop recommendations?