Forum Discussion
16 Replies
- Anonymous12 years ago
I tried that and i am still receiving the same error message.
- Anonymous12 years agoWhat happens if you uninstall/reinstall the game?
- Anonymous12 years ago
I just uninstalled, and reinstalled. Same error message. Created a new household, and now neither household i have created are there.
- Anonymous12 years ago
i have the same problem, im glad im not the only one.
- Anonymous12 years agoCan you guys upload your save folder somewhere (dropbox, megaupload or some other file hosting website), as well as let us know how long you have been playing on each save in the folder? I'll pass it on to the Sims team.
Thanks! - Anonymous12 years ago
Can't seem to find a save folder.
- Anonymous12 years ago
- Anonymous12 years agoI've been having nothing but problems with this game since I bought it two days ago. kicking myself for spending the extra $20 to get the premium edition too
- Anonymous12 years ago
Okay guys. ive finally found a solution. ive tested it, and its worked for my game, hopefully it will work for yours.
Go to Documents/Electronic Arts/The Sims 4/cache and delete all the cache files.
then go into the saves folder and delete all of the saves.
Then go into the "scratch" folder within the "saves" folder and delete all the files which had the words "save game" in it.
You will need to create a new game, then save it, exit the game and then relaunch Sims 4.
- Thank you thank you thank youuuuu! Does this fix the build/buy mode as well as the load a saved game? You rock! I am going to try it and I will post if I have any success.
- Anonymous12 years ago
- The steps provided by @mizdistraction worked PERFECTLY. My game saves and loads properly now and the build/buy mode works!!!! Thank you sooooo much, I finally am able to enjoy The Sims 4 like it's supposed to be! Still have glitchy alien babies (graphic errors make them look weird) but besides that, it's PERFECT. Thank you again!!! 😊
- Anonymous12 years ago
Excellent, good to know. 🙂
@deac15 can you try the workaround @mizdistraction suggested? If it solves your issue, be sure to click the "Accept as Solution" button and to click the "XP" button to reward her efforts. 🙂 - EuphorialQueen12 years agoHero (Retired)Just so I understand. By deleting all the files related to saves those saves are no longer available. And the only solution is to start fresh? I have been fortunate not to have this issue. Just want to confirm before I share with my forum members. Than you all in advance for finding solutions to game issues.
- crinrict12 years agoHero+
I was wondering that too @mizdistraction
EDIT: Also if someone has a pic of the error message. That be great to have for a blog post.
- Anonymous12 years agoAbout having to start off fresh or not, I have no clue. This was the solution I got after talking to someone on the help chat thing. It took HOURS for them to finally get back with me. So I took what I could get.
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