Forum Discussion

Seasoned Vanguard

Re: Gallery won't connect and Sims delivery won't complete

@puzzlezaddict Again I appreciate your help. This didn't work. Under options- game options-other there is no option to turn off Sims delivery. Under Sims Delivery you can tell it to not automatically download and to stop checking for new content. I did that in offline mode not connected to the internet. Then went back online and checked. And it still doesn't work. Everything else is fine. It just won't connect to the gallery. Very weird. Thanks again.

2 Replies

puzzlezaddict
Hero+
1 year ago
@firequeen76 Does the Gallery work if you use a different network? For example, if your computer has wifi, you could set your phone as a mobile hotspot, with the phone using data rather than your home wifi. Simply signing into the EA App and trying to connect to the Gallery, without downloading anything, shouldn't use much data, and it would be a helpful test.

Please also let me know whether you're still getting the SDX error after setting the content to not install automatically. Hopefully not, but it would be best to have clarification.
firequeen76
Seasoned Vanguard
1 year ago
I no longer get the error message unless I check for new content. But it has stopped since I told it not to check and not automatically download. I will try and set up my phone as a hotspot and see it that works. Thank you for your help.