Re: How do I install The Sims 4 from a disc on a PC windows 10

Thank you so much!!! 🙂

you are the greatest of all time

Do i have to put the 2nd disc in to start the game ? 

Hi @jmunk100

where exactly are you stuck ? Did you install the Origin client yet ? Where did you enter the product code ? On the dialog to install from disc or directly in the client ?

I have the same problem!! Origin is so bad and off putting. I've had so many previous problems with Origin and hoped it would be different this time. I explicitly asked for the Sims 4 disc so I can install from disc. But I have been prompted to install Origin first. So I do, but first I have to recover my old account. So I do. Then I reinsert the disk and it prompts me to install origin. I already have this. So I enter my verification code. Then I think I can now install from disk. But I can't! So now I want a refund!!!!! This is ridiculous, I'm going in circles, I have no install options except to download. I don't want to have to be online to play! If your have to be online and have to download the game, to install and can't install from disc, what's the point of selling discs!? I'm running Windows 10.

I need some serious help! LIKE NOW!! LOL, How on earth do u add or upload CC to the sims 4 cas demo? I've watched this one guy, but it was back in 2014. IDK what to do...How do u do it without buying the game?? PLEASE HELP

Hi @ETaylorB

I've answered you in the other thread you made: http://answers.ea.com/t5/The-Sims-4/How-do-I-Upload-CC-In-CAS-Demo/td-p/6187291/jump-to/first-unread-message

Please keep to one thread.

Thank you

I had the same problem but i did what you said and it worked thank you soooo much i was about to bust out in tears thinking it wasn't going to work

@Phantomlover1717 I have the disc version of the game but it still wont run the autorun what do I do?!!! PS I have the windows 10.

Maybe this helps @Ajenkins2549 https://sims4.crinrict.com/en/2014/09/installing-from-dvd/

My disc will not work at all and I do not know what to do.

@Fibidu just enter the code in to Origin (Origin in the menu > Redeem Product Code), this will add The Sims 4 to your Game Library and you can install through there.

@zainecooking1230

Have you used the code before or did you just buy it?

I'm trying to register my game but it says the serial code is invalid/already used

Depending on the situation the solution to this may vary.

You bought the game on Origin
If you bought the game on Origin, it's not necessary to register the code anywhere. Download the Origin Client here: http://origin.com/download, log in with the same email you bought the game with and find the game in the Game Library tab within the Origin Client to download. You don't need the serial code.

You bought the game on DVD and the box was sealed
Make sure you typed the code right. The following letters look very similar and are easily mistaken for each other

• 0, O and D
• 8 and B
• Z and 2

If it still says it's invalid, try taking it back to the store you bought it from and exchange it. If they are not willing to do that, contact an EA Game Advisor with proof of purchase ready.

You bought the game on DVD and the box was not sealed/it's a used game
Used games cannot be re-registered. Take it back to where you bought it and get a refund.

You bought a key from a key seller
Contact the key seller for a replacement. If you bought the game from an unauthorized seller, it's possible that EA blocked the key if they were bought fraudulently by the seller. You're better off to only buy from authorized sellers.

You have already registered the game yourself and are trying to reinstall the game
The game does not need to be registered again. Login in the Origin Client with the Email/PW you first registered the game on and download and install the game from there. The game only needs to be registered once and you won't need the code again after your initial registration. This is true for both the DVD and the download version. You can skip the activation step on reinstalling.

Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/422823...

hi.the very same thing is happening to me,did you ever find out how to install and not download origin,

as it wont it as maxius,and dont wont to use the internet to play,

@dragon1212

Origin is required to legally play the game. Once you have activated the game you can put Origin in Offline mode. Notice that doing this means you will not get updates to the game including free content.

thank you for the info,but thats wrong, as how can you add mods,if you don,t have the maxius game folder or files on your PC,

and whats the point of having two dvd,s just to install origin,

No that is correct. If you bought the Game on DVD the discs contain the entire game not just Origin. There is no such thing as a "maxius" folder. Start the game once so the user folders are created. Then you can add Mods and CC to the Mods folder.

How on earth would I redeem a code what does that mean

If you purchased a code from a Reseller follow the included instruction on how to redeem it.

Same problem. I have Windows 10. Autorun doesn't work. Technical "solutions" provided in the link depend on getting to an install screen and going to Origin to get a redeem code.

Simply run setup. The what to do prompt you get in Windows 10 gives you this option. You can also just use file explorer and doubleclick it there.

that doesn't work *

(removed insulting comment, can we refrain from doing personal attacks) - Atic