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Anonymous's avatar
Anonymous
11 years ago

Re: I keep on getting the error 'Initialization error at startup'

How would I find that? I don't see any errors from Origin in Event Viewer. I am currently opening up the game to get the crash but Sims 4 takes a while to load on my system, so I would assume it is either spyware or related to the error.

'EDIT:

Here are the reports:

Faulting application name: TS4.exe, version: 1.2.24.20, time stamp: 0x546d5fc4
Faulting module name: TS4.exe, version: 1.2.24.20, time stamp: 0x546d5fc4
Exception code: 0xc000001d
Fault offset: 0x018ccfcb
Faulting process id: 0x1c50
Faulting application start time: 0x01d01805e4552a8b
Faulting application path: C:\Users\*\Games\The Sims 4\Game\Bin\TS4.exe
Faulting module path: C:\Users\*\Games\The Sims 4\Game\Bin\TS4.exe
Report Id: 26a68133-83f9-11e4-bf02-6c71d953d0a5
Faulting package full name: 

Faulting package-relative application ID: 

Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program The Sims™ 4 because of this error.

Program: The Sims™ 4
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Did you try the suggestions given there ?

    Do you have the disc or download version of the game ?

  • Anonymous's avatar
    Anonymous
    11 years ago

    I did try the suggestions given, will see if the worked later. I have the disc copy of the game.

    EDIT:

    They didn't work, unfortanately. 

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