Re: I need help for gallary and el selvadora
@marisab144355 One common cause of the red Xs in the Gallery is an antivirus blocking the game from writing to your user folder. Please see this thread for more information:
For Selvadorada, try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. If that doesn't help, clear Origin's cache, restart your computer, and try again.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help either, please start a new save and travel to Selvadorada, for comparison.