Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Re: [INFO REQUEST] Sims 4 starting in small window/Not starting

@JenWolfe Thank you for your report, I've passed it on for investigation. 🙂

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    @JenWolfe Based on your DxDiag included in your OER it would seem that the drivers for your graphics card are not properly installed. Could you please download and install the latest drivers for your card and then check if the error still occurs.

    You should be able find the latest drivers on the following page: http://support.amd.com/en-us

  • That's strange because there have been no changes to my drivers before or after the problem began. But I will try and let you know, thanks.

    Edit: I re-installed the drivers and everything works great now, thank you very much! I'm surprised because all my other games were working fine despite whatever was wrong. Anyway, thank you again! 🙂

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,524 PostsLatest Activity: 37 minutes ago