Re: Issue with closing game and scratch file in save

@crinrict I play on pc with the ea app

@crinrict On windows

@DefJune Having a scratch folder is normal if you don't properly exit the game. It's a folder that exists during the game play and then gets deleted when you exit.

Are you using mods/cc ? Have you tested if it works on another save ?

@crinrict I don't use mods/cc. I don't have other save

@DefJune Could you start one and see if that closes properly to see if it's connected to your save or a general issue ?

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

@crinrict Ok I'll try doing that and I'll come back to you. Thanks for your help ! 🙂

@DefJune You have some error with the VC++ 2015-2022

Can you try repairing your installation of those: https://crinrict.com/blog/2019/04/vcruntime140-dll-missing.html and if it doesn't help, reinstall them.

If that still doesn't help, try to recover EApp and repair the game.

@crinrict Alright, I'll do that thanks

@DefJune Did you make any progress in solving this ?

@crinrict I repaired the VC++. I still have the issue. I haven't try with another save yet.
I'll let you know.

@DefJune There was also a patch on Tuesday. Did you install that yet ?

@crinrict Yes I did 🙂

@DefJune and did you reset the Ea app or maybe even try with Origin ?

@crinrict I didn't reset the EA app, I'll try these solution and I'll let you know

@corndolphins Hey, since this thread is pretty old I'm locking it to prevent necroposting. If you encounter an issue feel free to create a new thread in the forums.