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DarthSimlish's avatar
DarthSimlish
2 years ago

Re: Please update graphics card list

I've attached a screenshot of the problem. The problem is the game won't start up half the time with the error message given. I have no idea why this is, but all my research says that the issue is with the game's own list of compatible GPUs.

It's about 50/50 whether the game boots or not. I've got zero CC and only a handful of bugfixing mods that aren't likely to have any impact.

Needless to say, my GeForce RTX 4060 GPU is more than capable of running the Sims 4 at maximum settings.

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @DarthSimlish  This particular error is most often related to a graphics driver issue or an overly aggressive antivirus, not whether the GPU is in the game's database.  (That throws a different error but doesn't prevent the game from opening.)  So please provide the dxdiag that jpkarlsen requested.  Please also list the antivirus you use.

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