Forum Discussion

Re: [READ FIRST] Unrecognized video card

@MadameNordica  I can make one for you if you want, but I need your GPU's device ID.  The reason mine isn't updated is due to the websites I used to use as a database being less than cooperative lately.

To find your device ID, go into Documents > Electronic Arts > The Sims 4, open config.log, and look for the ID about 35 lines down.  It's this one in bold:

Vendor: ATI
Chipset: Vendor: 1002, Device: 6810, Board: 00000000, Chipset: 0000

6 Replies