I have had this problem as well after the last update.
Red crosses over thumbnails, profile pictures, in CAS, everywhere.
What helped me was:
CLEARING THE SIMS 4 CACHE
"The Sims 4's game cache is located at Documents/Electronic Arts/The Sims 4/ on both PC and Mac.
1. Delete the localthumbscache.package file in this directory. This helps to "fix" some gameplay bugs."
(this was posted in the sims4studio forum).
I hope it helps you!
Im also having the problem only for me, its showing up in a pic of a sim who has passed away in a family tree. Im trying to keep track of my family tree but i can't see past the one with the red x. I tried clearing cache and that didnt work and I also repaired the game and restarted my computer. Is there anything else that could work? I dont have mods either
I use a surface pro ( I think thats a mac). Currently yes its just that one sim
I think I'm using windows defender
At the moment the gallery appears to be fine ( i dont use it that much but i took a quick look and nothing seemed off) . I decided to attatch a pic to show the issue in case that is useful. Also I found yesterday apparently I did have one mod. I have no idea why it was there, how it got there, or what it did cause I don't recall ever adding mods but whatever it was in the mod folder I deleted it, but it didn't do anything
I never sent her to the netherworld but i bet her spirit is faded by now. At this point she is from a few generations back
bummer, well thanks anyway. do you by chance know of any mods that can be used to see a full family tree all at once?
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