Okay after delete all my cc and mods the game work :(
Yesterday I installed the sims 4 for the 1st time on my pc from the ea site.
After downloading the game and everything this message keeps popping up,I have already tried all the methods to solve this that I saw online.
Please solve this,i REALLY want to play.
Community ManagerHey Elisathezim,
Do you also use Mods or CC? If you do, try identifying the problematic file following the guide at the bottom of this article.
Disabling all the CC seems to have worked for another player getting the same error in this thread, where I moved your message.
If you don't use Mods or CC, please try backing up and refreshing the game. Let us know how it goes!
Community Manager
