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EA_David
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9 years ago

Re: Sims 4 is downloading content that I didn't buy

@wonderstruck8 Hi, thanks for the post. 

I've taken a look at your account and I can see a lot of purchases made of Sims 4 content. It sounds like you didn't make these, so you should reach out to support, they can take a closer look.

In Origin you can click "help" then Order History to see purchases made, if you need more info. 

http://help.ea.com/en/article/contact-ea-help/

As well as investigating the purchases, support can help to add additional security to your account if required. 

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