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Anonymous
9 years ago
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Sims 4 is downloading content that I didn't buy

Allright so I opened up sims 4 today after work and it started downloading not one but seven expansion packs that i NEVER purchased. Not that i don't want these expansion packs but I don't have the mo...
  • EA_David's avatar
    9 years ago

    @wonderstruck8 Hi, thanks for the post. 

    I've taken a look at your account and I can see a lot of purchases made of Sims 4 content. It sounds like you didn't make these, so you should reach out to support, they can take a closer look.

    In Origin you can click "help" then Order History to see purchases made, if you need more info. 

    http://help.ea.com/en/article/contact-ea-help/

    As well as investigating the purchases, support can help to add additional security to your account if required. 

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