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kreatora's avatar
kreatora
Hero (Retired)
7 years ago

Re: Sims 4 not loading then closing game.

@vixen2011

The problem is to the weak graphics card and too little RAM memory. Your graphics chip has too little memory and must use system memory. In this situation, the card and game are fighting for this memory with the Windows system, which also needs this memory. Windows and graphics chip always win and your game loses.
You can try to lower the graphics requirements in the game options, but I'm afraid this will not help much.

I don't work for EA

2 Replies

  • vixen2011's avatar
    vixen2011
    7 years ago

    @kreatora 

    Shoot!! I was hoping it would be something simple! So the only thing I can do is get a new computer? 

    I have lowered the graphics of the game already and it still crashing.

    Thank you for your insight to this. I guess its time for a new computer!

  • pn0a6yp167hs's avatar
    pn0a6yp167hs
    2 years ago

    I had the same problem, it was because of some umbrella cc in Mods file 

    I deleted my game my EA app 2 times 

    [Edited]

     CM- edited the post to tidy things up and make it compliant with the rules.

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