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Re: Sims 4 saying I need to re-install through Origin even though I play through EA

@JYTANTUAN  Are you trying to install the game via disc?  If so, that's the problem: the discs are so old that they still try to use Origin.  Instead of using a disc, just login to the EA App and download the game from there.

If that's not what's happening, please let me know where in the process of installing or launching Sims 4 you get the error.

6 Replies

  • JYTANTUAN's avatar
    JYTANTUAN
    2 years ago

    @puzzlezaddict I am downloading it through Steam, and I don't know if it installs through disc. I will try installing it through EA though.

    Thank you!

  • @puzzlezaddict It seems I cannot download The Sims 4 through EA, due to the game being accessed through Steam. When I open The Sims 4 on EA, trying to download it, it only shows the Manage Button.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @JYTANTUAN  It's fine to install through Steam, and you shouldn't be asked to install Origin.  So please clean-uninstall the EA App with Revo Uninstaller (the free version is fine), and download a fresh copy of the installer.  When Sims 4 is installed but before you try to play it, open both Steam and the EA App as an admin: right-click each one's desktop shortcut and select "Run as administrator."

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @JYTANTUAN  Do you have any other Steam games installed?  If not, please uninstall Steam with Revo as well, then reinstall it and try again to install and play Sims 4.  If you do have other Steam games, uninstalling Steam will probably remove these games as well, unless you happened to create a different game library for them.  So it's not really a viable approach unless you have no other Steam games or are willing to reinstall those as well.

    Please also let me know what antivirus you use.

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