Re: Sims 4 stops responding then continues every few seconds

Oh my god, the first solution worked! I restarted my computer just to be safe, like you said, and as soon as I got the game running, it was running just as well as it use to before all this!

Thank you so much!!!

Hi, i've had the same issue and i tried moving my sims folder to my desktop and now all of my progress on the sims is gone. I've not checked to see if it solved the issue yet because i don't have any families anymore but if you know how to fix this it would be a big help thank you. 

nevermind, i just put the folder back into its original place

@Jo27030727  The point of the test is to see how the game works with none of your content present—the answer eliminates a number of possibilities either way.  So please test with a clean folder, no files added to it, and let me know how it goes,  Please also let me know exactly what happens: does the game crash, does it freeze, do you see a white or black screen, etc.?

If the clean folder doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

hi, the game works fine in a clean folder. it happens  sometimes as often as 20 seconds where my sims just stop doing anything and i have to pause my game for a while for everything to go back to normal. it all looks fine but they just stay still and do nothing. ill try running that thing and ill let you know how it goes

oh wait, is there any point in running that if the clean folder works?

@Jo27030727  A dxdiag can still be useful in diagnosing borderline cases: maybe your computer is just powerful to run a new save well but gets bogged down with older ones.  The place to start though is by copying your existing save into the clean Sims 4 folder and testing.  Don't move over any other files; since you're copying rather than moving the save, you don't need to worry about missing custom content.

sorry if this is obvious, but how would I copy a save?

do I just copy the thing that says "saves" and replace it in the new folder

@Jo27030727  Yes, you can do that, or you can open the saves folder and copy one or more of the files inside.  You can sort your saves by modified date, or just copy over all of them if it's easier.

@puzzlezaddict I just tried it and it still keeps freezing

@Jo27030727  Okay, so the game runs fine without your old saves, but freezes when you add the saves back in and try to play one?  How large are your save files?  Can you play a different household within the same save without issues?  You don't have to save your progress, but it's a useful test.

@puzzlezaddict it seems to work fine on other saves, just the one world that doesn't work properly 

@Jo27030727  How large, in KB or MB, is the save file that doesn't run properly?  Do you see the same freezing if you load a different household?

@puzzlezaddict I'm not sure how to see how big of a file my save is because I don't know how to tell them apart in files lol. i tried out two different households in the same save, one of them I had visit my current families house and the freezing happened for the new household as well. the second house hold was in the same town but not with my current family and it seemed to be fine, i'm not sure if it was just going through a good patch though and wasn't freezing at that moment.

@Jo27030727  You can sort the saves by date modified and match the timestamps with the last time you saved your progress in a given save.  If the other households run fine though, except for when you load the home lot of your main household, the issue is probably your main sims or their house.

You can experiment a bit, for example moving the sims to a different house.  Or you can play a different household for a few sim-hours, save, quit, reload, and go back to your main household to see whether it runs better.  If you start by using "save as" to rename the save, you'll have a new copy you can mess with while your original copy remains intact, so you don't have to worry about the consequences of what you're doing.

hey i know this post is  a little older but i recently have been having these issues. i loaded the game without my mods folder and my game still freezes every few seconds. right when i load up my game it freezes and i know its not my mods since i tested that. i also even tried updating my graphics driver and still having the issue. is there anything i can do to fix it?

@Emzander  Does this sound like your issue?

https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-PC-Lags-Freezes-since-Patch-1-88-Pronouns/m-p/11513891#M213691

If so, please use that thread, and provide the information requested in the first post on page one.