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- @JLM1200 Didn't help at all, I had no mods. I saved very frequently when I played in a bunch of save slots but everything was still deleted. I lost nearly 100 hours of gameplay including a family that was on gen 3.
- jpkarlsen6 years agoHero (Retired)
Here is an easy way to find out which folder your game is using: https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
Are your files there? I already did that, I've been playing sims for years and this isn't the first time my files have gone missing after an update. I can usually find them and recover the data, but this time they are nowhere to be found. The folders don't exist.
- jpkarlsen6 years agoHero (Retired)
In that case it seems that you accidentally deleted them. Try looking in trash.
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